Capture high-value dealer and buyer enquiries
Identify product interest, geography, application and buying timeframe before the lead reaches your team.
Manufacturing AI concierge
Turn technical enquiries into sales-ready next moves.
Give dealers, buyers and service teams an approved answer to product, compatibility and service questions. Capture demand, guide the right product conversation and keep every handoff in context.
Approved knowledge Defined handoffs Always-on response
AI concierge operating layer
Dealer enquiryProduct fit
Knowledge sourceApproved catalogue
Next moveDemo requested
01Dealer enquiry
02Approved answer
03Demo or routing
24/7response coverage
4connected channels
1shared context
0generic handoffs
Built around the operational pain pointLead Capture Product Demo / Sales Customer Support / FAQ Post-Sale Onboarding
Move product knowledge out of inboxes and into the buyer journey.
Technical questions, dealer requests and service queries should create a useful next step, not another ticket for a busy specialist.
Guide the right product conversation
Compare models, surface approved specifications and route qualified opportunities to the right expert.
Answer technical and service FAQs
Keep product, warranty, parts and compatibility answers consistent across every channel.
Support activation after the sale
Guide customers through setup, documentation, training and service escalation without losing context.
One useful conversation at a time01 02 03 04
From first question to a better human handoff.
The concierge handles the repeatable front of the journey, so your team can own the conversation that benefits from people.
Recognise the enquiry
Understand whether the visitor needs product guidance, dealer support, service help or a sales conversation.
Use approved knowledge
Give a clear, useful response drawn from the catalogue, policy and product content you approve.
Qualify the opportunity
Capture application, volume, location and timing so the next person starts with the important facts.
Route the next move
Request a demo, connect a dealer or open the right support path with the conversation attached.
One knowledge layer, every channel
Continue the conversation wherever it needs to happen.
Keep the approved content, qualification logic and human escalation path consistent whether the interaction begins on your website, WhatsApp, an AI avatar or voice.
Design the first journeyWebsite chat
Help prospective buyers find the right product and next step.
WhatsApp concierge
Keep dealer and buyer conversations moving after the website visit.
AI avatar
Explain products and processes with a confident, guided presence.
Voice agent
Handle service callbacks and urgent routing without delay.
A controlled first launchStart with one journey.
Start with one journey.
Prove what works.
We scope the knowledge, routing rules, handoff points and measurement plan before the first launch. You get a defined use case, not a generic bot rollout.
- Approved product and service knowledge
- Dealer, sales and support routing rules
- A measurable demo, lead or service outcome
Questions before you launch
Designed to make the next interaction more useful.
Every deployment begins with approved information, explicit boundaries and a human path for the moments that need it.
Can it use our product catalogue and technical documents?
Yes. The launch is based on the product content, specifications, approved answers and escalation rules you choose.
Will it replace product or service specialists?
No. It handles the repeatable first conversation and gives specialists a better-qualified handoff when expertise is needed.
Can we start with one product line or dealer segment?
Yes. A focused product or dealer pilot is the fastest way to prove the experience before broadening coverage.
Make the next conversation count
See what your manufacturing AI concierge could handle.
Bring one live customer journey. We will map the pain point, handoff moments and first use case worth launching.